Table of contents
Enterprise case study

How CTA Turned AI Avatars Into a Workforce Training Tool

September 30, 2024
Yepic Studio
Chicago Transit Authority bus representing its workforce training programme
Chicago Transit Authority commissioned a web-based AI video platform for its Training and Workforce Development team. Yepic configured the service, expanded its media and template capabilities, onboarded users and supported the account through an extended procurement relationship.
140+AI presenters available for representative training content
120languages supported across synthetic voice production
2025procurement relationship extended into the following year
ClientChicago Transit Authority — Training and Workforce Development
Use caseScalable employee training and instructional content
DeliveryAI video platform, templates, media, onboarding and support
StatusContracted deployment with continued procurement support

The challenge

CTA’s training team needed a practical way to produce professional learning content for a large and diverse workforce. The solution had to complement its instructional-design workflow, support repeatable production and give non-specialist users a broader choice of presenters, voices, imagery and reusable content.

What Yepic delivered

Yepic supplied a contracted, browser-based AI video environment and worked directly with CTA stakeholders across administration, instructional design and workforce development.

  • Enterprise access to Yepic’s AI video creation platform.
  • A broad library of AI presenters and multilingual synthetic voices.
  • Templates, icons, audio, imagery and video assets for training production.
  • Account configuration, administrator changes and user logins.
  • Onboarding, walkthroughs and ongoing delivery support.
  • Procurement, invoicing and purchase-order administration.

Enterprise delivery, not a demo

The engagement moved through contract requirements, product updates, user acceptance, onboarding and continuing account support. CTA later extended the purchasing arrangement into 2025, providing the clearest evidence of an ongoing enterprise relationship.

The value for enterprise learning teams

The project shows how an AI video platform can give internal learning teams more control over production: content can be updated without reshooting a presenter, adapted for different audiences and produced without a full studio workflow.

From subject-matter expertise to repeatable training